Q: In the event of an actual disaster in our area, do we just contact you to request a new incident, and then have access to the collaborative work order system and the other forms associated with the program to manage our disaster?
A: Yes. In the event of an actual disaster, just contact us via the Help center, Twitter, or email, and request that we
set up an incident. We can spin up an incident within 20 minutes to 2 hours, which is more than fast enough.
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